Terms of Service

1. Agreement

By using Setset.ai, you agree to these Terms. If you disagree, stop using the Service.

2. The Service

Setset provides a platform and self-serve AI tools for generating and editing imagery and video. Setset is the tool and hosting provider; you are the creator. You choose which inputs and prompts you submit, and you alone decide how to use, publish, distribute, or commercialize the outputs. Self-serve use is credit-based. Enterprise agreements supersede these Terms.

3. Accounts

You must be 18+, provide accurate info, secure credentials, and notify of unauthorized use. See §11 for termination.

4. Credits & Payments

Credits are prepaid, non-transferable, and not cash equivalents. Payments are processed via Stripe.

Credits activate instantly after payment. Purchased credits do not expire on a monthly basis and remain available while your account is active. Monthly plan credits included in subscription tiers do not roll over to future months and reset at the start of each billing cycle. Setset reserves the right to adjust the number of credits required for specific tools or services at any time with reasonable notice.

Used credits cannot be refunded. Refunds are available only if you were charged without receiving credits, charged twice for the same purchase, or experienced a service outage of more than 12 hours after purchase. Refunds are not available for used credits, dissatisfaction, change of mind, or Terms of Service violations. Email support@setset.ai within 7 days with your transaction ID. Approved refunds are issued to the original payment method within 10 business days.

EU/UK consumers: by using credits immediately after purchase, you acknowledge that digital content has been supplied and you waive your 14-day right of withdrawal under the Consumer Rights Directive. Good-faith withdrawal requests received within 14 days will still be reviewed on a case-by-case basis at our discretion.

Billing disputes: email support@setset.ai. If you file a chargeback, your account may be suspended pending resolution.

5. Acceptable Use & User Responsibility

You are solely responsible for the content you upload, the prompts you submit, and the outputs you generate, publish, distribute, or commercialize. You may not: (a) violate any law or infringe any third-party right, including copyright, trademark, trade dress, publicity, privacy, or moral rights; (b) generate illegal or harmful content, or content that depicts minors inappropriately; (c) upload a person's likeness without that person's verifiable consent; (d) mislead users, impersonate any person or brand, or create content intended to deceive or defraud; (e) reverse-engineer, scrape, interfere with, or otherwise abuse the Service.

6. Your Content & Intellectual Property

You retain the rights you have in the inputs you upload. Setset does not claim ownership of the outputs you generate. You represent and warrant that, for every input you submit and every output you use, you hold all rights, licenses, consents, and releases necessary — including for any person's likeness, any brand or trademark, and any copyrighted material embedded in inputs. You grant Setset a limited, worldwide license to process, transmit, store, and display content solely to operate the Service. Aggregated and de-identified usage metadata may be used to improve the Service. Setset does not train its own models on your content without your explicit consent. Third-party AI providers we route through to generate outputs process your content under their own terms, which may differ from ours; see our Privacy Policy for the current list of providers. Setset retains all ownership of its platform, models, software, and brand.

7. Platform Role & Copyright Claims

Setset operates as a hosting platform and tool provider. We do not pre-screen, curate, or endorse user content, and we do not control how users apply the outputs they generate. If you believe content on Setset infringes your copyright, you may send a notice to our designated copyright agent using the information below.

Designated Copyright Agent: Setset AI Labs Inc., Attn: Copyright Agent, 169 Madison Ave, Suite 53353, New York, NY 10016, USA. Email: copyright@setset.ai.

Your notice must include: (i) an electronic or physical signature of the person authorized to act on behalf of the copyright owner; (ii) a description of the copyrighted work you claim has been infringed; (iii) a description of the allegedly infringing material and its location on the Service; (iv) your name, address, telephone number, and email address; (v) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. We will investigate and, where appropriate, remove or disable access to the material.

Counter-notification. If material you posted was removed in response to a notice and you believe the removal was the result of mistake or misidentification, you may send a counter-notification to the address above. Your counter-notification must include: (i) your physical or electronic signature; (ii) identification of the material that was removed and the location where it appeared before removal; (iii) a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; and (iv) your name, address, and telephone number, together with a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, the Southern District of New York), and that you will accept service of process from the person who submitted the original notice. If we do not receive notice within ten business days that the original complainant has filed a court action seeking to restrain the activity, we may restore the removed material.

Repeat infringers. It is Setset's policy to terminate accounts of users who are the subject of repeated valid infringement notices.

8. Customer Identification

By using the Service, you grant Setset a limited, non-exclusive, royalty-free license to use your company name and logo to identify you as a customer on Setset's website, marketing materials, and in communications with prospective customers, partners, and investors. All goodwill arising from such use inures to your benefit. You may revoke this license at any time by emailing support@setset.ai; Setset will cease new use within 30 days, though materials already in distribution at the time of revocation are not affected.

9. Availability

We may modify, suspend, or discontinue features at any time, with or without notice.

10. Disclaimers, Liability & Indemnity

The Service is provided "as is" and "as available." Setset disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Setset does not warrant that AI outputs will be accurate, lawful, or suitable for your intended use — you are responsible for reviewing outputs before using them. To the maximum extent permitted by law, Setset is not liable for indirect, incidental, consequential, special, or exemplary damages, and Setset's aggregate liability is capped at the total amounts you paid in the 12 months preceding the claim. You agree to indemnify and hold Setset harmless from any claim arising out of your content, your use of the Service, or your violation of these Terms or third-party rights. These caps and disclaimers do not apply to liability that cannot be excluded by law (e.g., fraud or gross negligence).

11. Termination

Either party may end use anytime. To close your account, email support@setset.ai; data is handled per our Privacy Policy. Unused credits may be forfeited on termination.

We may close accounts inactive for 12 months or more, with prior notice to the email on file.

12. Changes

Material changes notified via email or app. Continued use = acceptance.

13. Law & Dispute Resolution

Governed by Delaware law; venue in New York County, NY. US disputes resolved via AAA arbitration; no class actions where prohibited.